Hard Facilities Management - Specialist Services Manager
FULL TIME – 40 hours per week
Salary: Competitive
Benefits: Company performance bonus, company pension, employee assistance programme, BUPA Cashplan
Corrigenda is a leading Hard FM maintenance contractor providing a wide range of facilities management services to commercial and industrial clients across the South. We are committed to delivering high-quality maintenance solutions through our team of experienced professionals and specialist subcontractors.
The Specialist Services Manager will oversee and manage the performance, compliance, and relationships with specialist subcontractors to ensure high standards of service delivery. The successful candidate will play a crucial role in coordinating maintenance activities, ensuring contractual obligations are met, and driving continuous improvement.
Key Responsibilities Include
(but not limited to):
Subcontractor Management
• Develop and maintain strong working relationships with subcontractors to ensure collaboration and performance
• Work with SHEQ to successfully onboard specialist subcontractors
• Pro-actively identify and procure approved specialist to work as an extension of our operational teams
• Maintain accurate records of subcontractor performance, costs and compliance
• Ensure all paperwork, compliance certificates and reports are received in a timely fashion
• Support subcontractors with using their online portal
• Issue and review contracts and agreements with subcontractors when required
Quality Assurance
• Implement and oversee quality assurance processes to ensure subcontractor work meets required standards and legislation
• Conduct site inspections and audits to verify the quality and safety of subcontractor work
• Drive continuous improvement initiatives to enhance service delivery and subcontractor performance
• Review and produce RAMS of specialist subcontractors
• Assist SHEQ Manager on any health and safety investigations
• Review & maintain subcontractor training certificates / DBS records
Financial Management
• Manage budgets and financial aspects of subcontractor engagements, ensuring cost-effectiveness
• Approve invoices and ensure timely payment to subcontractors
• Monitor financial performance and provide regular reports to senior management
Stakeholder Engagement
• Liaise with clients, internal managers, and other stakeholders to understand requirements and expectations
• Identify correct resource that is required to attend jobs with contract administration
• Communicate effectively with all parties to ensure seamless execution and client satisfaction
• Address and resolve any client concerns related to subcontractor performance
• Assist with tenders and mobilisations of new clients and contracts
Knowledge, Experience and Skills:
Experience
• Minimum of 5 years of experience in facilities management, maintenance, or a related industry
• Proven experience in managing subcontractors and coordinating maintenance activities
Personal Attributes
• Detail-oriented and proactive.
• Ability to work under pressure and meet tight deadlines.
• Strong leadership and team management skills.
• High level of integrity and professionalism.
Benefits:
• Competitive salary
• Discretionary company performance related annual bonus
• 31 days’ annual holiday (inclusive of Bank Holidays)
• BUPA Cashplan
• Enrolment into our pension scheme
• Continuous training and development
• Company Vehicle + Fuel Card
• Company Mobile
• Employee Assistance Programme
• Refer a friend reward scheme
• Full uniform
• Opportunity to get involved in staff and health and safety committees
• Health and wellbeing staff discount website through BUPA
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